Realsmart Help

All guides / Mat

Mat

11 guides

Admin permissions — who can access which schools 3 min read Every admin in your trust can access every school by default. This page is where you see that at a glance across the whole trust, and reduce an individual admin to a subset of schools where you need to. It's in the MAT o... App defaults — set Launchpad apps for the whole trust 5 min read Which apps appear in a person's smartpanel is set per school. When you run 65+ schools, configuring them one at a time is a lot of repeated work. This page lets you set the apps once at trust level and apply them to ever... Apply sync settings across the trust 5 min read If you run a multi-academy trust (MAT), you often want the same integration configuration on every school — one AD structure, the same Entra provisioning options, the same Apple format. Rather than open each school and s... Find a user across schools 2 min read The Find a user page lets you search for any person across all schools in your trust from a single screen. This is a MAT-level admin feature — it is not available to learners. Before you start You must be in MAT mode (Al... MAT overview dashboard 3 min read The MAT overview is your trust-level home screen. Switch to MAT overview — all schools in the school switcher to access it. What you'll see The dashboard summarises the health and status of every school in your trust: To... Merge duplicate user accounts 13 min read Use Merge users to combine two accounts that belong to the same person. This works in two contexts, using exactly the same tool: Within a single school — two duplicate records for the same pupil or staff member in the sc... Merge history and undo 4 min read Merge history is the record of every user merge you've run, and the place to undo one if it turns out to be a mistake. The same page works in two contexts — reachable from a specific school (Users & Groups → Merge histor... Shared Google domain trusts (trust-level authority) 3 min read Some trusts run one Google domain for every school — so [email protected] is a single Google account, even though Sam is a separate record in School A, School B and School C. The problem this solves Sync runs per school... Switch school context 2 min read Use the school switcher to change which school you are working in, or to return to the MAT overview. Steps Step 1 — Find the school switcher The school switcher is at the top of the left sidebar. It shows your current co... Trace a user's activity across the trust 3 min read A person can exist in more than one school in your trust. When something goes wrong for them — a Google account not provisioning, an Entra error — you previously had to open each school's logs separately and stitch the p... Understanding MAT mode and school context 2 min read ADAdmin is designed for Multi-Academy Trusts (MATs) with multiple schools. How you work depends on whether you are operating at the MAT level or inside a specific school. MAT mode vs per-school mode MAT mode ("All school...