Customise columns
The Users list lets you choose which columns are visible. The choice is saved for the school, not for you personally, so every admin at that school sees the same columns.
Before you start
- You must be an admin for the current school, with the Manage users & groups permission.
- Column settings are saved per school, so you can have different layouts for different schools. Switch to the school first: there's no Columns button in MAT overview.
- The same layout is used on the Reset passwords page, which shows the same list.
Steps
Step 1: Open the Users page
In the left sidebar, open Users (under Users & Groups) and select Users.
Step 2: Open column settings
Select Columns near the top right of the page (next to Add user).
A Columns window opens, headed "Choose which columns to show. Saved for this school.", listing every column you can show.
Step 3: Toggle columns
Tick or untick each column to show or hide it. The list behind the window updates as you tick, but nothing is saved yet.
Available columns, with the ones shown at first marked default:
| Column | What it shows |
|---|---|
| Status indicator (default) | A coloured badge for the person's Status (Active green; Suspended or Locked amber; Deleted red — see User statuses). Small extras can sit beside it: a Paused badge for a holiday pause, a padlock for Protected (Smartsync off), an hourglass for Pending suspension, and a shield for exempt from MFA. |
| QR code (default) | Whether a QR login code exists — see QR code login. Only offered when QR login is switched on for the school. |
| Name | The person's photo and full name. It's the link to open their edit page. Always shown — it can't be hidden. Small icons under the name flag a default password (warning triangle), a QR code, a password change required at next login, and a padlock when a password change was requested but this person can't change their own password. |
| Username (default) | The user's username |
| UPN (default) | The pupil's UPN, or the staff member's staff code — the id your MIS knows them by. It isn't the Microsoft sign-in name. |
| Role (default) | Admin / Mentor / Learner / Observer / Governor / Ofsted |
| Google sync (default) | A tick when the person has a Google account. Only offered when Google sync is on. The column is headed Google. |
| Additional info | The pupil's year group and registration group, for example "Yr 9 9X". The column is headed Info. |
| Modified | Date and time the record was last changed |
| Created | Date and time the record was created |
| Last login (default) | When the user last signed in to Realsmart |
| Login times | The hours the person is allowed to sign in (for example 08:30–15:30, school time), or a Login blocked badge if they've been blocked. Empty if they have no restriction. It isn't a count of sign-ins. |
| Password change | Whether this user's password change or reset ability is switched off, at a glance, without opening each user. For a pupil, Off · school, Off · year group or Off · user says at which level their own password change is switched off. For a member of staff, No resets means they can't reset other people's passwords. Empty means nothing is switched off. |

Step 4: Save
Select Save. A message confirms "Column settings saved." and the window closes. Cancel closes it without saving. Reset to default puts the toggles back to the standard set; select Save afterwards to keep it.
Result
The Users list shows only the columns you selected. The setting is saved for this school and persists across page loads, for every admin there.
Troubleshooting
- "A column I expect isn't in the list." — QR code needs QR login switched on, and Google sync needs Google sync switched on, for the school.
- "The Name column won't untick." — it's always shown, because the name is the link into the person's record.
- "Someone else changed my columns." — the layout is shared by everyone who manages users at the school. Change it again with Columns.
Related
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