Realsmart Help

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Configuration

Overview

The Configuration page (titled Site Configuration) holds a few technical details that connect a school website to Realsmart. The setting that matters most day to day is realsmart SSO ids, which lets people from other Realsmart schools — for example other schools in the same trust — sign in to this website through SmartLogin.

The page is only shown to Realsmart staff accounts. School administrators do not see it in their menu, so if you need something changed here, contact Realsmart support.


Getting set up

These steps are for Realsmart staff making a change on a school's behalf.

Step 1: Open Configuration

Signed in with a Realsmart staff account, go to Smart Plugins → Configuration in the left-hand WordPress sidebar.

The Site Configuration page with empty boxes for Google domain (example "smartassess.com"), realsmart shortname, realsmart school id (example "3921") and realsmart SSO ids (example "3921, 3922, 3923"), a Google doc embed code text area, an unticked Enable RSS feeds? box, a Google site verification content code box, and a blue Save Changes button

Step 2: Change the setting

To let users from other schools sign in, type their Realsmart school IDs into realsmart SSO ids, separated by commas (for example 3921, 3922). Spaces are removed when you save.

Step 3: Save Changes

Click Save Changes.


Settings

Where to find it: Smart Plugins → Configuration (Realsmart staff accounts only)

Setting What it does Default
Google domain The school's Google Workspace domain, without http://. Only used to build the Google app links in the legacy control panel (see Smart Panel) Empty
realsmart shortname The school's Realsmart short name. Only used by the legacy control panel Empty
realsmart school id The school's Realsmart ID. Only used as a fallback when the website cannot otherwise work out which school it belongs to, so on most sites it has no effect Empty
realsmart SSO ids Realsmart school IDs, separated by commas. Users from any of these schools can sign in to this website through SmartLogin, as well as users from the school that owns the site Empty
Google doc embed code Saved, but not currently used anywhere on the website Empty
Enable RSS feeds? Saved, but not currently used: ticking it does not change the website's RSS feeds Off
Google site verification content code Saved, but not currently added to the website, so it cannot be used to verify the site with Google Search Console Empty

Who can sign in

When someone signs in through SmartLogin, they are let in if they belong to the school that owns the website, are Realsmart staff, belong to one of the schools listed in realsmart SSO ids, or have been given access to the website by Realsmart. Adding a school ID to realsmart SSO ids is the quick way to let staff and pupils from a partner school in.


Troubleshooting

I cannot see Configuration in the menu

Why it happens: The page is only shown to Realsmart staff accounts, not to school administrators.

How to fix it: Contact Realsmart support with the change you need.

Staff from another school cannot sign in

Why it happens: Their school is not listed in realsmart SSO ids and they have not otherwise been given access to this website.

How to fix it:

  1. Ask Realsmart support to add that school's Realsmart ID to realsmart SSO ids on this website.
  2. The change can take up to five minutes to apply. After that, ask them to sign in again.

The Google site verification code did not verify the site

Why it happens: The code entered on this page is saved but is not added to the website's pages, so Google cannot find it.

How to fix it: Use a different verification method in Google Search Console, or contact Realsmart support.