Apple School Manager settings
Apple School Manager settings
Apple School Manager (ASM) sync works by exporting your roster as a set of CSV files and uploading them to Apple over SFTP (a secure file transfer). These settings hold the SFTP connection details Apple gives you, the export format, and whether the export runs automatically each day.
Turning Apple sync on or off is done under School settings → Sync services (see Enable or disable sync services); this page holds the detail. Once configured, you build and upload the export from Apple operations.
Before you start
- You must be a school admin with sync settings permission, with the school selected in the switcher.
- The SFTP account is created on the Apple side, not here. In Apple School Manager you (or your Apple admin) set up an SFTP connection, and Apple gives you a host, username and password. This app doesn't create that account — it just uses the credentials Apple issues. If you don't have them yet, sort that out in Apple School Manager first.
Steps
Step 1 — Open Apple School Manager settings {#step-1}
Open Apple School Manager settings for the school. The settings are in two sections: General and SFTP connection.
Step 2 — General: enable, schedule and format {#step-2}
In the General section:
- Apple sync enabled — the master switch for Apple sync on this school.
- Daily scheduled sync — when on, the export is built and uploaded automatically each day. Leave it off if you'd rather build and upload by hand from Apple operations.
- Sync format — the export layout. The standard option produces the OneRoster CSV files Apple School Manager expects (OneRoster is the common education data standard for rosters — students, staff, classes and enrolments).
Step 3 — SFTP connection details {#step-3}
In the SFTP connection section, enter the details Apple gave you:
- SFTP host — the server address Apple provided.
- SFTP user — the SFTP username.
- SFTP password — the SFTP password. This is a masked field: once saved it shows as dots, and leaving it blank when you next edit keeps the stored password unchanged. Only type into it to replace the password.
Step 4 — Save {#step-4}
Select Save settings. To check the credentials actually connect and to build/upload the export, go to Apple operations — its first action is a Test SFTP connection button.