Using filters
Using filters
The Users and Groups pages have a filter panel for narrowing the list to exactly what you need.
Opening filters
Select Filters near the top of the Users or Groups page to expand the filter panel. Active filters are shown as chips below the bar — select the × on a chip to remove just that filter, or Clear filters to reset everything.
User filters
The panel groups filters into sections; the section is shown here so you know where to look.
| Filter | Section | What it does |
|---|---|---|
| Search all fields | (main bar) | Free-text search across name, username, and MIS/school ID |
| Role | Role & status | Show only Admin, Mentor, Learner, Observer, Governor, or Ofsted accounts (multi-select) |
| User status | Role & status | Active · Pending suspension · Suspended · Deleted |
| In group | Role & status | Limit to members of one group — type to search; shows the closest 50 matches |
| Year group | Role & status | Show only one year group, drawn from the year values actually in use at your school |
| Username starts with | Identity | Text match on the start of the username |
| Username ends with | Identity | Text match on the end of the username |
| Synced to Google | Sync | Yes · No — only shown when Google sync is on for your school |
| Synced to Entra | Sync | Yes · No — only shown when Entra sync is on for your school |
| Smartsync | Sync | On · Off. Off is what's shown elsewhere as Locked — the account is excluded from automated sync changes |
| Password status | Security | Change required · Has default password |
| 2FA | Security | Setup · Enabled · Disabled |
| QR code | Security | Present · Missing — only shown when QR login is on for your school |
| Locked group memberships | Membership | Show only users whose group memberships have been individually pinned (protected from automatic changes) |
No "Locked" user status. Locked isn't a status option — it's the Smartsync filter set to Off. User status covers Active, Pending suspension, Suspended, and Deleted only.

Group filters
| Filter | What it does |
|---|---|
| Search | Free-text search on the group name |
| Group name starts with | Text match on the start of the group name |
| Group name ends with | Text match on the end of the group name |
| School | MAT overview only — limit to one or more schools in your trust (multi-select) |
| Status | Active · Protected · Suspended · Deleted |
| Only Google Classrooms | Show only groups that are also a Google Classroom |
| Classroom state | Active · Archived · Provisioned · Declined |

Tips
- Filters stack — applying multiple filters narrows results further (AND logic).
- You can sort the list by any column header while filters are active.
- Filtered state is kept while you navigate within the same page session but is not saved across page loads or between visits.