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School details: name, logo, favicon and contact settings

5 min read Updated 4 November 2026

School settings → Details holds your school's name, its logo, the icon for its Realsmart website, and who to contact at the school. This page explains each field.

Before you start

  • You must be an admin with the Change school settings permission (full admins have it; a reduced admin only if it's been added to their access).
  • Pick the school in the switcher first. School settings can't be edited in MAT overview: the page says Switch to a school to edit its settings.

Open the Details tab

In the sidebar, open School settings → Details. It's the first tab of the tab bar at the top of the page (the other tabs are listed below). The chips under the tab bar jump to the School details and School contacts sections.

Change what you need, then select Save details at the bottom. Everything on this tab is saved together, and a message confirms School settings saved.

School details

School name

Your school's name as Realsmart shows it — in the school switcher, in MAT overview, and on the school list of the Realsmart sign-in page. It's required.

Primary colour

Your school colour, chosen with the colour picker.

The logo appears next to your school's name in the school switcher and in MAT overview, and on the school list of the Realsmart sign-in page.

Under School logo you can see the logo your school uses now, or No logo set if it hasn't got one. To change it:

  1. Choose an image file. A preview of the new logo appears beside the current one, marked New, not saved yet. If the file isn't suitable, a message says why and there's no preview.
  2. Check the preview. Select Undo to drop it and keep the current logo.
  3. Select Save details. The new logo replaces the old one.
  • Use a JPG, PNG or WebP file, up to 8 MB, between 64 and 8,000 pixels on each side.
  • Realsmart resizes it to fit within 512 × 512 pixels and keeps any transparent background. It's shown in a rounded square, so a square logo works best.
  • If the file isn't suitable you'll see Choose a JPG, PNG or WebP image., That image is over 8MB. Choose a smaller one. or That image is too small or too large. Use one between 64 and 8,000 pixels on each side.
  • If the logo can't be saved, you'll see Couldn't save that logo. Try again, or use a different image. Your other changes on the tab are still saved.

Favicon (.ico)

The favicon is the small icon shown in the browser tab for your school's Realsmart website.

  • It's only used by a Realsmart school website. If your school doesn't have one, the file isn't saved.
  • Use a square .ico file, 48 × 48 pixels or a multiple such as 96 × 96, under 1 MB. This page doesn't check the file for you, so check it yourself before you upload it. To make one from your logo, use any online image-to-.ico converter.
  • It may not show straight away. Your website, and people's browsers, can keep showing the old icon for a while. Google search results take longer to update.

School contacts

Six boxes hold the people to contact at your school:

Box Fields
Primary Name, Email, Phone
Headteacher Name, Email
Data protection Name, Email
Teaching Name, Email
Technical Name, Email
Homework Name, Email

The Technical email gets Realsmart's automatic Active Directory emails. If your school uses the Active Directory connector, that address receives an AD Sync - Recent Imports email when the connector creates new accounts in AD, and an hourly email listing whose passwords have been updated in AD. Keep it set to someone who looks after your AD. See Sync passwords to Active Directory.

The other School settings tabs

The tab bar at the top of School settings has eight tabs. The sidebar lists some of them under School settings and the page itself offers the rest.

  • Profile — Disable student profile pictures and Disable teacher profile pictures stop pupils or staff changing their own picture (see Get pupil and staff photos from the MIS). The same tab holds Default learner photo and Default mentor photo: pick a picture file (up to 1 MB) and select Save profile. Accounts created from then on start with that picture, and the Reset profile picture bulk action on the Users page puts it back for the people you choose.
  • QR login — turn on Enable QR code login. See QR code login.
  • Teaching staff — choose which job titles count as teaching staff. See Choose who counts as teaching staff.
  • Launchpad — choose who sees the timetable and Coming up on the Launchpad, and find the links for Launchpad notices and widgets. This tab isn't in the sidebar: open School settings and select it. See Timetable and Coming up on the Launchpad.
  • Sync services — turn each platform's sync on or off. See Enable or disable sync services. This tab isn't in the sidebar either, and needs the Change sync, platform & API settings permission.
  • Sync — what the MIS sync brings in. See What each option on School settings → Sync does. This tab also needs the Change sync, platform & API settings permission.
  • Password — default passwords, password rules, 2FA and sign-in sessions. See Password settings.

Each tab has its own save button (Save details, Save profile, Save, Save teaching staff, Save changes, Save password settings) and saves only that tab. The sidebar also lists two pages of their own under School settings: Acceptable use policy at sign-in and 2FA set-up (see See who still needs to set up 2FA), plus Launchpad notices where your school has them.

General Acceptable use policy at sign-in General Add and manage your school's own apps General Choose who counts as teaching staff (teaching and non-teaching staff groups) General Choose who sees each app on your school's panel