The new admin area, reporting a bug, and switching between v1 and v2

We've rebuilt the admin area, and the new (v2) admin is now where you land by default. You don't need to turn anything on. If you ever want the classic (v1) admin back, it's one click away — and whichever you choose sticks against your account.

The new admin area is your default

When you sign in, you land in the new (v2) admin automatically — no opt-in, nothing to switch on. This is the default for everyone.

Switch back to version 1

Prefer the classic admin? This is for admins only — mentors and other roles don't get the switch. In v2, point at (or select) the bug icon in the bottom-right corner — Report a bug and Switch back to version 1 slide out from the edge. Choose Switch back to version 1. A prompt asks What couldn't you do in v2? — this is completely optional. You can:

• Submit and switch to v1 — sends a report (flagged so the team knows it came from someone switching away) and then takes you to v1.
• Skip and switch to v1 — takes you to v1 immediately, no report sent.
• Cancel (or Escape) — stays on v2.

Either way, you land on v1 straight away — the prompt never holds you up. Where v1 has a direct equivalent of the v2 page you were on, you're taken straight there; otherwise you land on the v1 home page. Your choice is remembered against your account, not just this browser — so you'll stay on v1 until you choose v2 again.

Back to v2

Switched to v1, or followed an older link onto a classic page? Admins get a quiet Back to v2 icon (a small arrow, with a tooltip) in the top bar of any classic page, so you're never more than one click from the new admin — you're taken to the matching page where one exists, or the v2 home if there isn't a direct match yet. Choosing it also clears your remembered v1 choice, so you stay on v2 from then on.

Report a bug or missing feature

From anywhere in v2, for every role, a small bug icon sits in the bottom-right corner. It stays out of your way until you want it: point at it (or select it on a touch screen) and Report a bug slides out from the edge, alongside Switch back to version 1 if you're an admin. Select Report a bug and Report a bug or missing feature opens, where you can describe what happened (What happened? (optional)) and, optionally, attach a screenshot or a file (up to 5 files, 10MB each — images, PDF, text, CSV or spreadsheets). The page you're on, your account, your school, and the time are captured automatically — you don't need to explain where you were. Select Send report and you'll see Thanks — we've got it once it's on its way to Realsmart support; choose Done to close it. Attachments are used for the email and then deleted — they aren't kept.

If sending fails for any reason, you'll see Couldn't send just now — your description is still here, so you can try again, or email [email protected] directly. What you typed stays on screen so you can try again or copy it elsewhere — it's never lost.

Related

• What's new in the admin