End-of-year

It's September — why aren't new users, classes, Classrooms or timetables showing yet? 6 min read Most start-of-year questions come down to timing. New-year data arrives from your MIS in a set order, and each step has to happen before the next one can. Work through the questions below in order. Has your sync resumed... Keep Year 11 and Year 13 leavers' accounts active for results day, UCAS and clearing 5 min read Over the summer freeze no MIS imports run, so your leavers aren't marked for suspension and keep working accounts. That changes when sync resumes for the new year, on your resume date or on 1 September by default. The fi... Release early accounts during the freeze 15 min read When your provisioning window closes, sync freezes and MIS changes stop reaching your users — see The provisioning window and the freeze. That is usually what you want, but it also holds back the two groups of people you...