Profile details in Entra

3 steps 2 min Updated 4 November 2026

The Profile details section of Microsoft Entra settings puts details from your MIS on each person's Microsoft account, so Outlook and Teams profile cards show them, staff directories can search them, and you can build dynamic groups and policies on them. Nothing is sent until you tick a detail.

Before you start

The school must already be syncing to Microsoft Entra — see Microsoft Entra settings.
You need a school admin with sync settings permission, with the school selected in the switcher.
No extra Microsoft permission is needed.

Steps

Step 1: Open the Profile details section

Open Microsoft Entra settings for the school and select Profile details.

Step 2: Tick the details you want

Under Profile details in Entra, tick the ones you want:

Detail	Staff	Pupils
Job title	Their job title from the MIS	"Pupil"
Department	Not set yet	Their year group, such as "Year 9"
Company	The school's name	The school's name
Office	The school's name	Their registration group
Employee type	"Staff"	"Pupil"
Employee ID	Their MIS number, where the MIS has one	Their admission number
Extension attributes 10 to 13	User type (13)	Year group (10), registration group (11), house (12), user type (13)

Step 3: Save

Select Save settings. The details go to Microsoft on the next sync — see What happens next.

What happens next

Nothing is cleared. A blank value in the MIS is never sent, so whatever is already on the account in Entra stays as it is.
The first sync after you tick one updates every account once, then only accounts whose details change.
Extension attributes 10 to 13 are overwritten on every account. Leave that one unticked if your tenant already uses them for something else.
Company is most useful when several schools share one trust tenant: it says which school each person belongs to.
Accounts synced into Entra from your own on-premises Active Directory can't be changed this way. Microsoft keeps those details in Active Directory.

Rolling out across a trust

Profile details is on the Apply across MAT screen too, so you can tick the same details for several schools at once. See Apply sync settings across the trust.

Result

Each person's Microsoft account carries the details you ticked, kept up to date from your MIS by the sync, without clearing anything your school typed into Entra.

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